At okeybet, your privacy is taken seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines.
When you register an account on okeybet, we collect the information you submit directly, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, process deposits and withdrawals, and ensure that your account complies with the age and eligibility requirements applicable to players in the Philippines. We may also collect additional documents such as a government-issued ID or proof of address when completing Know Your Customer (KYC) verification, which is a standard requirement for licensed online gaming platforms. All documents submitted for verification are stored securely and are only accessed by authorised personnel for compliance purposes. You are responsible for ensuring that the information you provide is accurate and up to date, and you may update your account details at any time by contacting our support team. Providing false or misleading information during registration may result in account suspension and forfeiture of any associated funds.
In addition to the information you provide directly, okeybet automatically collects certain technical data when you access the platform through a browser or mobile device. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and in-game activity logs. This data helps us maintain platform security, detect unusual or fraudulent activity, and improve the overall performance and user experience of the site. We also use cookies and similar tracking technologies to remember your preferences, keep your session active, and analyse how players navigate the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some features. Automatic data collection is a standard practice across all licensed online gaming platforms and is carried out in accordance with applicable data protection regulations in the Philippines.
When you make a deposit or request a withdrawal, we collect transaction-related information including the payment method used, transaction amount, transaction reference number, and the date and time of each transaction. This data is necessary to process your payments accurately, maintain financial records as required by law, and investigate any disputes or discrepancies that may arise. okeybet does not store full card numbers or sensitive banking credentials on its servers — payment processing is handled through secure, third-party payment gateways that comply with industry security standards. Transaction records are retained for the period required by applicable financial regulations and may be reviewed by our compliance team in the event of an audit or investigation. If you have questions about a specific transaction, you may contact our support team with the relevant reference details and we will assist you promptly.
The personal data we collect is used exclusively for the purposes of operating and improving the okeybet platform and delivering a safe, fair, and enjoyable experience to players in the Philippines. Specifically, we use your data to verify your identity and age, process financial transactions, provide customer support, send account-related notifications, and comply with our legal and regulatory obligations. We may also use aggregated, anonymised data to analyse platform usage trends and make improvements to our games, features, and mobile experience. We do not use your personal data for unsolicited marketing communications unless you have explicitly opted in to receive promotional messages from us. You may withdraw your consent to receive marketing communications at any time by contacting our support team or updating your notification preferences within your account settings. Your data will never be sold to third parties for commercial advertising purposes.
okeybet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, we may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are required to do so under applicable legislation. In the event that okeybet undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any material changes to how your data is shared through a notice on the platform or via the contact details associated with your account. All third-party service providers we work with are evaluated for their data security practices before being engaged.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in circumstances where we no longer have a lawful basis for retaining it. You may also request a copy of your data in a portable format, object to certain types of processing, or ask us to restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable data protection law. Please note that some requests may be subject to legal limitations — for example, we are required to retain certain financial records for a minimum period regardless of a deletion request. We are committed to handling all data rights requests fairly, transparently, and without undue delay. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
okeybet employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of sensitive account information, access controls that limit data access to authorised personnel only, and regular security audits of our systems and infrastructure. We retain your personal data for as long as your account remains active and for the period required by applicable laws and regulations after account closure. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. You are also responsible for maintaining the security of your own account by keeping your password confidential and logging out of the platform when using a shared or public device. If you suspect that your account has been compromised, please contact our support team immediately so that we can take appropriate action to protect your information.
This Privacy Policy was last reviewed and updated in 2025. We encourage you to revisit this page periodically to stay informed of any changes. If you have questions about how your data is handled, please contact our support team using the details in the footer, or visit the FAQ for quick answers. You may also review our Terms and Conditions for further information about your rights and obligations as a player on the okeybet platform.
Our support team is available around the clock to help with any privacy-related concerns. You can also check the FAQ for quick answers, or register now to start enjoying the okeybet platform with confidence.